TERMS & CONDITIONS
All of the content and services provided through this website, www.virginiadavidson.com (or "our website"), are provided by Virginia Davidson Interiors + Design (VDI+D) under the terms and conditions set forth below (and in our Privacy Policy, which, together, constitute the terms of use of our website). By visiting or shopping at our website, you agree to accept and be bound by these terms and conditions. It is the responsibility of each user of our website to read and understand these terms and conditions. If you do not agree to these terms and conditions, please do not use our website.
METHODS OF PAYMENT:
We accept Visa, MasterCard, American Express, and Discover for all orders placed online.
SALES TAX:
Sales tax at the standard statewide rate of 8.25% is applicable on all orders shipped to addresses in Texas. Orders shipped outside of Texas are sales tax-exempt.
SHIPPING OPTIONS:
We ship within the continental United States, Hawaii, and Alaska. At this time, we do not ship orders internationally. Our standard method of shipping is UPS Ground, please allow 7-10 days from date of shipment for delivery. If you would like to receive your orders sooner please call us at the shop at 310.579.7178 to receive a quote.
*Shipping rates to certain states may vary. Oversize items may require additional handling fees. In the event of a significant difference of shipping charges, you will be notified before your order ships and you must approve the additional charge. Except for special orders, or unless otherwise specified, VDI+D will use reasonable efforts to ship merchandise within 48 hours of your purchase. You will be e-mailed a tracking number at this time. Since we ship via UPS we cannot ship to a P.O. Box address.
RETURNS:
Except for merchandise that is listed on our website as a "special order," merchandise purchased on shop.virginiadavidson.com may be returned to VDI+D for store credit (credit for future purchases from VDI+D) within three weeks (21 days) of date of purchase by you, but only if accompanied by an original receipt and if each returned item is in its original condition and original packaging. Refunds are not issued except in the case of merchandise that arrives damaged and that we are unable to replace. Shipping charges will not be credited. In certain cases a 20% restocking fee will be applied. All merchandise purchased on sale or “as is” is considered a final sale.
HOW TO MAKE A RETURN:
Contact us to obtain a Return Authorization Form by calling the shop by phone (310.579.7178) or email (virginia@virginiadavidson.com). Follow the instructions for returns on the packing list included in your shipment, and return your item or items to us by UPS (or another insured shipper) within three weeks (21 days) of date of purchase. Returns should be sent to:
VDID Shop | Attn: VDID Shop Returns - 165 Jordan Ave. San Francisco, CA 94118
When making a return, please make sure that you include your name, address, telephone number, return authorization form and email address. After receipt of your returned merchandise, we will send you an email confirming your store credit.
Note: The returned item must be unused, in original condition and in original packaging. Please take special care to package returned items carefully since you are responsible for getting items to us in their original condition. If an item is damaged when received by you, please contact the shop and we will arrange to have the merchandise picked up from you. If you are returning it for some other reason, you will need to pay the cost of shipping it back to us.
BACKORDERS:
Occasionally there are times when items become back-ordered. In the event of a back-order, you will be notified via e-mail of the estimated arrival time. For questions regarding your order please contact us at 310.579.7178 or e-mail us at shop@virginiadavidson.com.
PRIVACY POLICY:
At VDI+D we will never sell, rent, or share your personal information with anyone. Information submitted to us is only available to our employees and contracted service providers that are processing your order or tending to your other requests. Any information and data we gather is only used to learn more about customers so VDI+D can better serve you in the future. If changes to this privacy policy are made they will be posted here promptly.
SECURITY:
All transactions on shop.virginiadavidson.com take place via a secure SSL encrypted server link. Credit/debit card information is not stored on our database. You will notice that the url reads https:// when completing your transaction. This indicates a very secure URL. This software is the industry standard and run by the servers at squarespace.com. Please contact us anytime if you have any questions regarding the security of our site, but we can assure you that we have taken the required measures to insure it as such.
WARRANTIES BY YOU:
In placing an order or making purchases from our website, you represent and warrant that you are at least 18 years of age and that all information that you provide to shop.virginiadavidson.com is true, accurate and complete and that you have legal authority to place an order.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:
This site is provided by VDI+D on an "as is" and "as available" basis. VDI+D makes no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. You expressly agree that your use of our website is at your sole risk. To the full extent permissible by applicable law, VDI+D disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. VDI+D does not warrant that our website, the servers on which our website is hosted, or e-mail sent from Google Mail are free of viruses or other harmful components. VDI+D will not be liable for any damages of any kind arising from the use of our website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.